Bookkeeping Services for Ecommerce & CPG Brands

Your gross margin is wrong by 3-7 points. Your bookkeeper doesn't know it.

Most ecommerce books overstate gross margin because freight, duty, and broker fees aren't rolled into COGS. Amazon FBA settlements get categorized as net revenue. Multi-currency translates wrong. Generic bookkeepers don't catch this -- we do, because we're a fractional CFO firm running $650M+ in managed revenue. Books your auditor trusts. Books your operators can actually use.

$1,500-$10,000/month depending on revenue and complexity. Cleanup projects $5,000-$25,000 fixed-fee. Xero, QBO, and NetSuite ready. Day-5 monthly close standard.

Most ecommerce books are wrong. Quietly.

The books look fine in QuickBooks. Bank balances reconcile. P&L looks roughly right. Then the founder tries to use the data to make a decision and discovers Amazon FBA fees are showing up in three different accounts, gross margin is overstated by 6 points because freight isn't in COGS, and the multi-currency Shopify revenue from Australia hasn't been translated to USD since 2024. The auditor flags it. The lead investor flags it during diligence. The founder spends two weekends fixing what should have been right from day one.

Generic bookkeepers default to bank-feed-only accounting -- transactions in, categorized, done. That works fine for a service business. It fails badly for ecommerce. The Amazon FBA settlement deposits the net amount; the gross sales, fees, returns, and reimbursements need to be split out from the settlement detail. Shopify deposits net of processing fees; the gross revenue and processing fees need to be separated. Inventory needs landed-cost COGS treatment for accurate gross margin. Sales tax needs economic-nexus tracking. None of this happens with a bank feed.

Eightx bookkeeping is built specifically for ecommerce. Sam Dillon (Managing Partner, APAC) leads the practice. Every book set we maintain reconciles cleanly to settlement reports, isolates landed-cost COGS, treats multi-currency correctly, and produces channel-level P&L the operator can actually use. Audit-ready. Investor-ready. Operator-usable.

What you walk away with each month.

Day 30

First clean monthly close

Diagnostic in week 1, cleanup or onboarding through week 3, first investor-ready close delivered by day 30 — settlement-reconciled, landed-cost COGS, multi-currency translated.

Monthly

Channel-level P&L the operator uses

DTC vs Amazon vs wholesale broken out, with gross margin computed correctly after freight, duty, and broker fees. The number you build the next quarter's plan from.

Quarterly

Sales tax compliance + audit response

Economic-nexus tracking, multi-state filings, GST/HST, BAS, VAT MTD — whichever apply. Audit-ready substantiation when investors or regulators come asking.

Pricing

$1,500–$10,000/month, banded by revenue

Foundational ($1–5M): $1,500–$2,500. Operator-grade ($5–25M, multi-channel): $2,500–$5,000. Multi-entity ($25–150M, cross-border): $5,000–$10,000. Cleanup projects $5,000–$25,000 fixed.

Three steps. First clean monthly close in 30 days.

Diagnostic

30-minute review of your current books. We identify the 3 biggest reporting gaps -- usually settlement reconciliation, landed-cost COGS, or multi-currency.

Free. No commitment.

Cleanup or onboarding

If your books need work, we run a fixed-fee cleanup (typically 30-60 days). If they're solid, we onboard cleanly into ongoing monthly bookkeeping. Either way, you get an audit-ready baseline by the end of the first month.

Monthly close

Day-5 monthly close standard. Channel-level P&L, landed-cost COGS, multi-currency, sales tax, plus a 1-page founder-readable summary you can use to run the business.

Sized to your revenue and complexity. Transparent pricing.

Tier 1 -- Foundational

$1M-$5M revenue brands

Pricing: $1,500-$2,500/month

Monthly close (typical day 5), multi-channel revenue recognition, Shopify and Amazon FBA settlement reconciliation, A2X integration, basic inventory tracking, sales tax filing, monthly P&L and balance sheet, founder-readable management report.

Platform: QuickBooks Online or Xero, A2X for FBA/Shopify

Tier 2 -- Operator-grade

$5M-$25M brands

Pricing: $2,500-$5,000/month

Everything in Tier 1, plus: landed-cost COGS treatment (freight, duty, broker fees rolled into inventory), inventory-in-transit tracking, multi-currency consolidation, channel-level P&L with contribution margin, weekly cash-position visibility, audit-readiness, retail trade spend accruals (for CPG).

Platform: Xero or QuickBooks Online with A2X, inventory tools (Inventory Planner / Cin7)

Tier 3 -- Multi-entity

$25M-$150M brands

Pricing: $5,000-$10,000/month

Everything in Tier 2, plus: multi-entity consolidation across US/CA/AU/UK, intercompany transactions, transfer pricing accommodation, FX hedging accounting, cohort accounting (subscription DTC), sophisticated inventory accounting at SKU level, board-ready monthly reporting package.

Platform: NetSuite typical, sometimes Xero or QBO with strong supporting infrastructure

Project -- Cleanup

Books Cleanup

Pricing: $5,000-$25,000 fixed-fee

One-off project to fix out-of-control books. Common reasons: prior bookkeeper left, audit prep, fundraise diligence, M&A prep, platform migration. We scope the project against the actual mess (typically 3-12 months of cleanup), commit to a fixed fee, and deliver clean books at the end.

Frequently runs into the M&A diligence or fundraise window; we work in parallel with the deal team.

Six things generic bookkeepers miss for ecommerce.

1. Settlement reconciliation, not bank-feed accounting

Amazon FBA deposits net of fees, returns, and reimbursements. Shopify deposits net of processing fees. Generic bookkeepers categorize the deposit as "revenue" and miss the gross-up. We reconcile against the settlement detail report so gross sales, fees, returns, and reimbursements show up correctly. A2X integration handles the heavy lifting; we set it up correctly and audit it monthly.

2. Landed-cost COGS

Freight, duty, broker fees, and inbound logistics are part of inventory cost. Generic bookkeepers expense these as freight or shipping. The result: gross margin is overstated by 3-7 percentage points, COGS is understated, and the founder is making capacity and pricing decisions on bad data. We roll all landed costs into inventory at receipt and release them through COGS as inventory sells.

3. Multi-currency consolidation

Australian Shopify store deposits AUD to AUD bank account. UK Shopify store deposits GBP to GBP. Canadian operations deposit CAD. The consolidated USD P&L requires monthly translation at correct rates and FX gain/loss treatment. Most generic bookkeepers get this wrong because they don't have multi-currency engagements often enough to develop a process.

4. Channel-level P&L

The founder asks: "is wholesale profitable?" or "is Amazon making us money or just adding revenue?" The bookkeeper says "I can pull a P&L." That P&L is consolidated and answers neither question. We tag revenue and direct costs by channel from day one, so channel-level P&L is a one-click report -- not a 3-day reconstruction.

5. Sales tax economic nexus tracking

Multi-state US ecommerce brands trip economic nexus thresholds in 30+ states without knowing it. The first time it surfaces is usually a diligence question or an audit notice. We monitor nexus monthly and file proactively. For Canadian brands: GST/HST plus provincial PST/QST. Australian: GST and BAS lodgment. UK: VAT and Making Tax Digital compliance.

6. Operator-readable monthly report

Audit-ready financials are necessary but not sufficient. The founder needs a 1-page monthly summary they can actually use: revenue and gross margin by channel, ad spend and contribution margin, cash position and runway, working capital trend, top 3 things to flag. We deliver this alongside the formal financials. It is the most-read deliverable we produce.

Who Eightx bookkeeping is not for.

Pre-revenue or sub-$1M brands. The economics don't work. Use Bench, Pilot, or a local bookkeeper until you cross $1M and have multi-channel complexity.
Service businesses. Eightx is ecommerce, DTC, and CPG. If you're an agency, SaaS, or professional services firm, hire a bookkeeper specialized in your category.
Brands that want bookkeeping with no expectation of financial discipline. Eightx books are part of an operating system. We will push back on chart-of-accounts choices, expense categorizations, and inventory practices that produce misleading numbers. If you want a bookkeeper who just records what you tell them, we are not the right firm.
Tax-only engagements. We do bookkeeping that supports tax filing; we don't do tax-only without bookkeeping. Find a CPA firm for tax-prep alone.

What founders ask before booking the diagnostic.

How much does ecommerce bookkeeping cost?

Eightx bookkeeping engagements run $1,500–$10,000 per month depending on revenue and complexity. Foundational ($1–5M revenue): $1,500–$2,500/month. Operator-grade ($5–25M with multi-channel and landed-cost COGS): $2,500–$5,000/month. Multi-entity ($25–150M with cross-border consolidation): $5,000–$10,000/month. One-off cleanup projects run $5,000–$25,000 fixed fee depending on scope.

What makes ecommerce bookkeeping different from regular bookkeeping?

Multi-channel revenue recognition (DTC vs Amazon vs wholesale settle differently), settlement reconciliation across Shopify and Amazon FBA, landed-cost COGS (freight, duty, and broker fees as part of inventory cost), inventory accounting at SKU level, multi-currency for cross-border brands, sales tax economic nexus across multiple states or countries, retail trade spend accruals for CPG brands. Generic bookkeepers default to bank-feed-only accounting and miss most of this.

Do you work in Xero, QuickBooks, or NetSuite?

All three. QuickBooks Online is most common for US brands $1M–$15M. Xero is the standard for Australian and UK brands and a growing minority of North American DTC. NetSuite kicks in around $25M–$50M when multi-entity, multi-currency, and consolidation requirements outgrow QBO/Xero. We can also help you migrate between platforms when you outgrow your current setup.

Do you handle sales tax compliance?

Yes, including economic nexus tracking, filing, and audit response. US: state-by-state sales tax including marketplace facilitator nuances. Canada: GST/HST plus provincial PST/QST. Australia: GST plus BAS lodgment. UK: VAT including Making Tax Digital compliance. We use TaxJar, Avalara, or native Xero/QBO tools depending on volume and complexity.

What's the difference between bookkeeping and fractional CFO?

Bookkeeping records what happened. Fractional CFO uses what happened to decide what to do next. They are different services with different outcomes. Most $5M–$50M brands need both: clean books to operate from, and CFO-grade thinking to make growth and capital decisions. Eightx delivers both, but they are scoped separately and priced separately.