eCommerce
‹ Fractional CFO firm comparisonsHow Much Does Dext Cost in 2026? Real Ecommerce TCO
Dext starts at $25.21/month (annual billing, 5 users, 250 documents), but a real DTC brand pays roughly $36-$108/month once you add Commerce Lite at $10.50, Vault storage from $7.50, and extra extraction credits past the bank-statement and line-item allowance. Volume and add-ons, not the headline, set your bill.
Key Takeaways
- Dext Business starts at $25.21/month on annual billing ($302.50/year, 5 users, 250 documents) or $31.50/month month-to-month. That entry price is the floor, not the bill most ecommerce brands actually pay.
- The add-ons are where the list price diverges from reality. Commerce Lite (the ecommerce sales-data connector) runs $10.50/month on a promotional rate, and Vault storage starts at $7.50/month past the free 100MB.
- Specialist extraction runs on metered credits. The entry plan includes 10 bank-statement sheets, 5 line-item documents, and 5 supplier statements a month. Past that you buy more, and Dext does not publish the per-credit rate.
- Hit your document limit and extraction pauses until renewal or a top-up. Third-party estimates put extra documents at roughly $0.20-$0.48 each, but that figure is not from Dext.
- Above roughly 250 line-item-heavy documents a month, Dext pays for itself versus the bookkeeper hours it replaces. Below 200 simple documents on Xero, free Hubdoc usually wins on total cost.
If you run a DTC brand and you have ever watched a bookkeeper hand-key an Amazon FBA fee statement or a 3PL freight invoice, you already know why a tool like Dext exists. Dext (a document-capture and data-extraction tool, formerly Receipt Bank, that reads your bills, receipts, and statements and posts the data into Xero or QuickBooks) is one of the most common line items in an ecommerce finance stack. The question is rarely "what does Dext cost." It is "what does Dext cost me, at my document volume, with the add-ons my brand actually needs." Those are two different numbers, and the gap between them is the whole point of this page.
Dext markets itself from $25.21/month. That price is real, but it applies to a single business doing 250 documents a month with no ecommerce connectors and no extra extraction. It is a profile most scaling brands outgrow inside a quarter or two. Below we lay out the full Business and Practice tiers in USD and GBP, the add-ons a DTC brand quietly pays for, three true-cost scenarios by document volume, and the point where the tool pays for itself versus a free alternative like Hubdoc.
What Dext actually costs: tiers, users, and documents
Dext Prepare Business is priced on two levers working together: the number of users and your monthly document volume. The entry tier covers 5 users and 250 documents a month for $31.50 month-to-month, or $25.21/month if you commit annually (billed $302.50/year, a 20% saving). In GBP the UK list price sits around £28.75/month for the same 5-user, 250-document tier, though Dext has reportedly pulled public GBP figures from its UK site, so all sterling numbers here come from third-party comparisons rather than the live slider.
Above the base, Dext scales in increments of one user and 50 documents, and the price is calculated by an on-page slider rather than published as a clean table. Only two hard public data points exist: the entry tier at $25.21/month, and a high-end example of roughly $911.75/month for 500 users and 50,000 documents. Everything in between is interpolated, so treat the middle rows below as estimates, not quotes.
| Plan detail | Monthly billing (USD) | Annual billing (USD) | Annual billing (GBP approx) |
|---|---|---|---|
| Business: 5 users / 250 docs | $31.50 | $25.21 (~$302.50/yr) | ~£28.75 |
| Business: 10 users / 500 docs (est.) | ~$55 | ~$44 | ~£47 (est.) |
| Business: 20 users / 1,000 docs (est.) | ~$90 | ~$72 | ~£72 |
| Business: 500 users / 50,000 docs | - | ~$911.75 | - |
| Multi-entity / enterprise | Contact sales | Contact sales | Contact sales |
There is a separate Practice plan for accounting and bookkeeping firms, which starts at $239.19/month for 10 clients (or $207.99/month annually, a 13% saving) and bills per client from $17.70/client/month. If you are a single brand rather than a firm managing other people's books, the Practice plan is not your plan, but it is worth knowing it exists because comparison sites sometimes quote it as "Dext pricing" and make the tool look far more expensive than it is for one brand.
When I talk to founders running a brand in the $2M to $10M range, the most common mistake I see is anchoring on the $25 they saw on the homepage and then feeling blindsided when the real cost comes back at $60 or more. It is not a bait and switch. It is that the $25 plan was never built for a multi-channel ecommerce brand. The honest way to price Dext is to start from your real monthly document count and the add-ons you will actually switch on, then read up from there.
The add-ons a DTC brand actually pays for
Here is where the list price and the real bill split apart. The entry plan includes a small monthly allowance of specialist extraction credits: 10 bank-statement sheets, 5 line-item documents, and 5 supplier statements. Those reset monthly and do not roll over. For a simple service business that allowance is plenty. For an ecommerce brand drowning in Amazon settlement reports, 3PL invoices, and ad-platform statements, you blow through the line-item allowance in the first week, and that is exactly when you start buying more.
The catch: Dext does not publish a per-credit or per-bundle price for extra bank-statement, line-item, or supplier-statement extraction. Those rates only appear when you are logged in or talking to sales. So the most cost-sensitive part of the bill, for the brand that needs Dext most, is the part you cannot price from the public page. Plan to start the free trial specifically to see your personalized credit quote before you commit.
| Add-on | Included in base plan | Additional cost (USD) | Notes |
|---|---|---|---|
| Bank statement extraction | 10 sheets/month | Not publicly disclosed | Extraction pauses at the limit until renewal or top-up |
| Line item extraction | 5 documents/month | Not publicly disclosed | Credits reset monthly, do not roll over |
| Supplier statement extraction | 5 statements/month | Not publicly disclosed | Same metered-credit system |
| Commerce Lite (ecommerce sync) | Not included | ~$10.50/month (promotional) | Connects Shopify, Amazon, eBay, Etsy, PayPal, Stripe |
| Vault storage | 100MB included | From $7.50/month | For archiving beyond the free 100MB |
| Dext Payments (bill-pay) | Not included | $22/month + $0.30/payment (US) | Separate Dext product, often confused with Prepare pricing |
Two add-ons matter most for ecommerce. Commerce Lite, at $10.50/month on its current promotional rate, is the connector that pulls your sales and fee data from Shopify, Amazon, eBay, Etsy, PayPal, and Stripe into Dext. One important clarification: Commerce Lite is an add-on to Dext Prepare, not the same thing as Dext Commerce, which is a separate standalone ecommerce-accounting app sold on the Shopify App Store from $19/month. People conflate the two constantly, and they are different products with different bills. Vault storage, from $7.50/month past the free 100MB, is the second common add-on once you are archiving years of source documents.
True monthly TCO: three DTC brand scenarios
Headline pricing is misleading for ecommerce precisely because of those add-ons, so here is what the real bill looks like across three brand sizes. A small brand under the 250-document base pays close to the list price plus Commerce Lite. A mid-size brand spills over the base allowance and adds Vault plus a handful of extra credits. A high-volume brand is well past the base and buying meaningful extraction credits every month.
| Brand size | Docs / month | Base plan | Commerce Lite | Vault | Extra credits (est.) | Total / month (est.) |
|---|---|---|---|---|---|---|
| Small DTC | ~150 | $25.21 | $10.50 | $0 | $0 | ~$35.71 |
| Mid DTC | ~350 | ~$40 | $10.50 | $7.50 | ~$5 | ~$63 |
| High-volume DTC | ~600 | ~$55 | $10.50 | $7.50 | ~$35 | ~$108 |
The pattern is the same one we see again and again: the difference between the $25 a founder budgeted and the $63 to $108 the brand actually spends is almost entirely add-ons and overage, not the base plan. That gap is small in absolute dollars, but it is the part nobody quotes up front, and it compounds when a brand assumes the homepage number and then has to explain a 4x line item later. The number to plan around is your true cost of ownership, not the slider's opening bid. If you want the mirror-image version of this math for sales-data tooling, our breakdown of how much A2X costs runs the same TCO-by-volume logic for the channel-accounting layer that often sits next to Dext in the stack.
Dext vs Hubdoc vs AutoEntry: which is cheapest for ecommerce?
Dext does not exist in a vacuum. For most ecommerce brands the real decision is Dext versus Hubdoc (free with Xero) versus AutoEntry (pay-per-document). The short version: Dext is the most expensive in software dollars but the most capable on line-item extraction, Hubdoc is effectively free if you are already on Xero but captures header totals only, and AutoEntry sits in the middle with usage-based pricing that is cheap at low volume and can spike at month-end.
| Feature | Dext Prepare | Hubdoc | AutoEntry |
|---|---|---|---|
| Monthly cost (250-500 docs) | ~$35-$108 (with add-ons) | £0 marginal with Xero; ~$12 standalone | Variable; ~$0.20-$0.45/doc |
| Line-item extraction | Yes (metered credits) | No (header totals only) | Limited |
| Bank statement extraction | Yes (10 sheets/mo included) | Limited | Yes (per credit) |
| Ecommerce platform connections | Yes (Commerce Lite, $10.50/mo) | No direct integration | No |
| Accounting integrations | Xero / QuickBooks / Sage / 30+ | Xero (primary), QuickBooks | Xero / QuickBooks / Sage |
| Free with Xero | No (separate subscription) | Yes (bundled since 2018) | No |
| Free trial | 14 days, no card | No standalone trial | Free credits on signup |
| Overage behavior | Extraction pauses until renewal | No hard cap published | Pay per doc (no pause) |
| Best fit | Line-item-heavy multi-channel DTC | Xero-native brands, simple AP | Low or variable volume |
The deciding question is line items. If your books only need header totals (vendor, date, total) and you are already on Xero, Hubdoc's $0 marginal cost is genuinely hard to beat, and we say so plainly in our Dext vs Hubdoc comparison. But ecommerce books rarely survive on header totals. Amazon FBA fee statements, 3PL freight invoices broken out by shipment, and ad-platform billing by campaign all need line-item detail to land in the right COGS and expense accounts. That is the work Dext automates and Hubdoc cannot, and it is the reason the more expensive tool can still be the cheaper answer once you count staff time.
When Dext pays for itself (and when it doesn't)
The only honest way to evaluate Dext is against the bookkeeper hours it replaces, not against Hubdoc's sticker price. The math is simple. If a bookkeeper charges $35 to $50 an hour and Dext saves three hours a month of manual coding on line-item-heavy documents, the $302/year annual plan has already paid for itself, with room to spare for Commerce Lite on top. The break-even is not high once real line-item volume is involved.
The flip side is just as clear. Below roughly 200 simple documents a month, with header-level AP and no marketplace fee complexity, you are paying for extraction you do not need. We have seen brands carry Dext plus its add-ons at $60-plus a month to process invoices that Hubdoc would have read for free, simply because Dext was set up before the brand understood its own document mix. When we have worked through this with operators, the fix is almost always to map the actual monthly document types first, then pick the tool, rather than defaulting to the one with the best marketing.
The real Dext question is never the $25 headline. It is whether line-item extraction on your Amazon, 3PL, and ad invoices saves more bookkeeper time than the $36-to-$108 all-in monthly bill costs you. Above a few hundred line-item-heavy documents a month, it clears that bar easily. Below 200 simple ones on Xero, free Hubdoc usually wins.
There is also a getting-the-best-price layer worth knowing. Annual billing saves 20% over month-to-month, the 14-day trial needs no credit card so you can pressure-test it on real documents, and Commerce Lite is currently promotional at $10.50/month. Against that, budget for the renewal: users report 10-30% increases at renewal without new features, and you cannot downgrade mid-term on an annual contract. Re-check your tier against your real document volume every year instead of auto-renewing into a higher bill. If you want a second set of eyes on whether the whole stack is right-sized, that is exactly the kind of call our interim CFO services are built for.
Sources and methodology
The Business plan entry pricing comes from the Dext US pricing page, cross-confirmed against compare-saas.com and costbench.com, which independently report the $31.50 monthly and $25.21 annual ($302.50/year) figures for 5 users and 250 documents, plus the included allowance of 10 bank-statement sheets, 5 line-item documents, and 5 supplier statements per month. Costbench adds a median verified contract value of $339/year across 22 verified purchases, a useful reality check on what brands actually pay once add-ons are included.
The GBP figures come from third-party comparisons, primarily Datamolino's 2026 pricing analysis and ThriveOnz360's UK guide, because Dext has reportedly removed public GBP pricing from its UK site. Treat every sterling number as approximate and verify it against Dext's live UK slider, which now requires starting a trial to see. The intermediate Business tiers (10 users/500 docs, 20 users/1,000 docs) are interpolated from the GBP ladder and the two confirmed USD data points; they are estimates, not quotes.
The add-on figures (Commerce Lite at $10.50/month promotional, Vault from $7.50/month past the free 100MB) were captured from the Dext US pricing page via deep research. Dext does not publish per-credit rates for extra bank-statement, line-item, or supplier-statement extraction; those appear only when logged in, which is the single biggest gap in any public Dext cost estimate. The overage estimate of $0.20-$0.48 per document is third-party practitioner commentary, not a Dext-published rate.
The true-cost scenarios cross Dext's confirmed base and add-on costs against estimated over-base credit spend for three document-volume bands. The break-even analysis crosses Dext's annual cost against bookkeeper-labor cost ($35-$50/hour, three hours saved per month) and reflects Eightx's work with DTC brands choosing receipt-capture tooling. The Dext versus Hubdoc versus AutoEntry comparison reflects each vendor's 2026 positioning and billing basis; the key variable is whether you are billed by subscription (Dext), bundled with Xero (Hubdoc), or per document (AutoEntry). Verify the live tier and add-on quote that match your exact document mix before you commit, since vendor pricing pages change.
Frequently asked questions
how much does dext cost per month?
Dext Business starts at $31.50/month month-to-month, or $25.21/month if you pay annually ($302.50/year). That entry price covers 5 users and 250 documents a month. A real ecommerce brand usually lands higher once Commerce Lite and a few extra extraction credits are added, closer to $36-$108/month.
is there a free version of dext?
No. Dext is paid software with no permanent free tier. There is a 14-day free trial with no credit card required and full access to capture, extraction, and accounting-software sync, but after that you pick a paid plan.
how long is the dext free trial?
14 days. No credit card is required, and you get full access to the core features (capture, automatic extraction, and the Xero or QuickBooks sync) so you can test it on your real documents before committing.
what is dext commerce lite and how much does it cost?
Commerce Lite is the add-on that pulls sales and fee data from platforms like Shopify, Amazon, eBay, Etsy, PayPal, and Stripe into your Dext Prepare account. It runs $10.50/month on a promotional rate as of mid-2026. It is not the same product as Dext Commerce, which is a separate standalone ecommerce app.
what happens if i go over my dext document limit?
Dext keeps accepting uploads but stops extracting data from them until your next billing period or until you upgrade or buy a credit top-up. Third-party estimates put extra documents at roughly $0.20-$0.48 each, but Dext does not publish a per-document overage rate, so check the in-app quote.
do i need dext if i already have xero or quickbooks?
Not necessarily. Dext is a separate paid subscription that feeds Xero or QuickBooks; it does not come bundled. If you are on Xero, Hubdoc is included free and may cover simple receipt capture. Dext earns its cost when you need line-item extraction for Amazon FBA fees, 3PL invoices, and ad-platform billing.
how does dext pricing compare to hubdoc for ecommerce?
Hubdoc is effectively $0 marginal cost if you already pay for Xero, but it captures header totals only, with no line-item extraction. Dext costs more in pure software dollars but extracts line items, which matters for SKU-level COGS and marketplace fee detail. For simple AP, Hubdoc wins on cost; for line-item-heavy ecommerce, Dext usually wins on time saved.
does dext pricing increase at renewal?
Users report 10-30% increases at renewal without new features added, and mid-term downgrades are not permitted on annual contracts. Budget for the bump and re-check your tier against your actual document volume each year rather than auto-renewing.
